Frequently Asked Questions
Everything you need to know about your Juniper Fashion experience.
How do I determine the right size for my order?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite pieces at home to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for 1-2 day delivery.
Do you ship internationally?
Yes, Juniper Fashion ships to over 50 countries worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Juniper Fashion garments?
To maintain the quality of our fabrics, we recommend following the specific care label instructions inside each garment. Generally, washing in cold water and air drying helps preserve color and shape.